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What is Email Automation?

Learn all about digital marketing, we have built this glossary to help you understand everything to thrive in online marketing and promoting your website or business.

What is Email Automation?
Email automation is the use of email marketing tools to send targeted and personalized messages to the recipients at scheduled times or in response to certain actions, such as signing up for a newsletter or making a purchase. These automated emails take the task of manually sending routine emails out of hands and let businesses focus on other core aspects.
Email automation can effectively manage multiple communication methods through nurturing potential customers, driving conversions, and maintaining customer relationship. This level of personalization, immediacy and relevance is what makes email automation a popular strategy among businesses.
Moreover, with today's advanced software, email automation could be easily integrated into a full-fledged digital marketing strategy, allowing a seamlessly efficient and effective communication with the target audience.
Email Automation's Role in Digital Marketing
In the realm of digital marketing, email automation plays an integral role. It helps to strengthen the relationship between businesses and customers with personalized and timely communication. With email automation, businesses can keep their audiences engaged while also driving lead nurturing and conversion.
Additionally, email automation enables businesses to track and measure the success of their marketing efforts, providing them with insights about their audience's behavior and preferences. This allows for improvement and optimization of future campaigns based on data-driven decision making.
Email automation, when integrated properly in a digital marketing strategy, can lead to increased productivity, efficiency and ultimately, a boost in revenue.
Email Automation Examples
Various kinds of automated emails are leveraged by businesses for different marketing objectives. Welcome emails, for instance, are sent out as soon as a user signs up to a service. This creates a positive first impression and begins the process of building a relationship.
Transactional emails such as order confirmations, shipping notifications, and purchase receipts offer customers' valuable information about their transaction and enhance the overall customer experience.
Another type of automated email is retargeting emails. When customers show interest in a specific product but do not proceed to purchase, businesses can send out personalized reminder emails, providing a gentle nudge to the customer to complete the purchase.